Our Privacy Policy details how we collect, use, and disclose your personal information when you use our website. By using our website, you consent to our practices outlined in this policy.

What Information Do We Collect?

We collect personal information when you subscribe to our newsletter, fill out a form, or submit property details. We also gather data about your computer, such as your IP address, operating system, and browser type, to enhance your browsing experience. This information is collected through Google Analytics, which does not identify individuals.

When you order or register on our site, we may ask for your name, email, mailing address, or phone number. You may visit our site anonymously. If Onyx Home Solutions merges with or is acquired by another company, we will notify you before transferring your information. This transfer will be subject to a different privacy policy.

How Do We Use Your Information?

We may use your personal information for:

• Processing transactions: Your data will not be sold or shared without your consent, except to deliver the purchased product or service.
• Sending emails: We may use your email address to send information, respond to inquiries, and handle requests.

How Do We Protect Your Information?

We implement various security measures to protect your personal information when you enter or submit it.

Do We Disclose Any Information to Outside Parties?

We do not sell or trade your personal information to outside parties. Trusted third parties who help us operate our website or conduct business may receive it, as long as they agree to keep it confidential. Additionally, we might release information to comply with the law, enforce site policies, or protect rights and safety. For marketing or advertising purposes, we may share non-personally identifiable information.

Third Party Links and Services

Our website may include links to third-party products or services. These sites have their own privacy policies, and we are not responsible for their content. We recommend reviewing their privacy policies to understand how your information is handled.

Third-party providers we use will only collect, use, and disclose your information as needed to perform their services. Payment processors have their own privacy policies. We advise reading these policies to understand how they handle your data.

Remarketing

We use third-party remarketing cookies, including Google AdWords, to display ads across the internet, especially on the Google Content Network (GCN). Identifiable information is not collected through these systems.

Additionally, Google’s “remarketing” service might target ads based on your previous visits to our site when you browse other sites within Google’s network.

Google AdWords

We use Google AdWords remarketing to advertise on third-party websites, including Google. This may involve targeting ads to visitors who haven’t completed tasks on our site, such as filling out a contact form. Third-party vendors, including Google, use cookies to serve ads based on past visits to Onyx Home Solutions.

Compliance with Children’s Online Privacy Protection Act

We follow the Children’s Online Privacy Protection Act (COPPA) and do not collect information from individuals under 13. Our website, products, and services are intended for users who are at least 13 years old.

Personal, Financial, and Property Information

As a real estate services firm, we may collect your contact details, property information, and sometimes financial data to assist with your real estate needs. We use this information internally and will only share it with external parties if necessary to resolve your real estate situation.

Online Privacy Policy

This online privacy policy pertains solely to the information collected through our website and not to any offline information collected.

Changes to Our Privacy Policy

If we modify our privacy policy, we will post the changes on this page. Additionally, we will update the date at the top of the page to reflect the most recent revision.

Contact Us

If you have any questions regarding our privacy policy, please refer to the contact information on our website.

By completing a form on our website, you give consent to Onyx Home Solutions to send SMS. SMS message frequency varies. Standard message and data rates may apply. For HELP, text (614)810-8112. Text STOP to unsubscribe.